Privacy Policy – Scents On Trial

This Privacy Policy applies to the Scents On Trial website, www.scentsontrial.com, and explains how we collect, use, store and protect information relating to visitors and customers who use our website.

This policy explains the areas in which user privacy is concerned, including the information we collect, how we use it, how cookies and tracking technologies are used, how information is protected, and the circumstances in which information may be shared with third parties.

Scents On Trial takes the privacy and security of its customers and website visitors seriously and takes reasonable steps to protect personal information throughout your experience with our website.

Use of Cookies

Scents On Trial uses cookies and similar technologies to improve your experience when visiting our website. Cookies are small text files that may be stored on your computer, mobile device or other device when you visit a website.

Cookies may be used to remember your preferences, maintain website functionality, understand how visitors use our website, measure website performance and improve our services.

Where required by law, we will request your consent before placing non-essential cookies or using similar technologies on your device. You can also manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of our website.

Scents On Trial may use analytics services, including Google Analytics, to understand how visitors interact with our website. These services may use cookies or similar technologies to collect information about website usage and performance.

We may also use cookies or similar tracking technologies associated with advertising, referral or marketing activities. These technologies may help us measure advertising performance, understand referrals and provide more relevant advertising.

We may collect first-party information, including email addresses, where provided by users, and may share certain information with advertising platforms such as Google Ads where permitted by applicable law and subject to appropriate privacy and consent requirements. This may be used for advertising measurement, audience creation, targeted advertising and improving advertising performance.


Contact & Communication

When you contact Scents On Trial through our website, email, contact forms or other communication channels, you may be asked to provide personal information such as your name, email address, telephone number and details relating to your enquiry.

You provide this information voluntarily. We use the information submitted to respond to enquiries, provide customer support, assist with orders, provide information about our products and services, and otherwise communicate with you where appropriate.

We take reasonable measures to protect information submitted through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Where you have specifically requested marketing communications, or where we have another lawful basis to contact you for marketing purposes, we may use your information to send relevant updates, product information, offers or newsletters.

We do not sell your personal information. Where necessary to operate our website or provide requested services, information may be processed by carefully selected service providers acting on our behalf.


Email Newsletter

Scents On Trial may operate an email newsletter or marketing communication service to provide subscribers with information about fragrances, products, offers, new arrivals and other relevant updates.

Users may subscribe through an online form or another method where available. Where consent is required, marketing communications will only be sent where the appropriate consent or other lawful basis has been established in accordance with applicable UK privacy and electronic marketing requirements.

Subscriber information is stored securely and is used for the purposes for which it was collected. We may use third-party email service providers to deliver communications on our behalf. Such providers may process subscriber information as necessary to provide their services.

Marketing emails may contain tracking technologies that allow us to understand whether emails have been opened, whether links have been clicked and how subscribers interact with our communications. This information may be used to improve future communications and make marketing content more relevant.

You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.


External Links

Our website may contain links to external websites or services that are operated by third parties. These links may include links to payment providers, social media platforms, partner websites or other relevant resources.

Although we aim to provide links to reputable and relevant websites, Scents On Trial does not control the privacy practices, security or content of external websites.

We recommend that you review the privacy policy and terms of any third-party website before providing personal information or using their services.


Adverts & Sponsored Links

Scents On Trial may display advertisements, sponsored links or promotional content from third-party advertising partners.

Clicking on an advertisement or sponsored link may take you to a third-party website. Advertising or referral technologies may use cookies or similar technologies to measure clicks, conversions, referrals and advertising performance.

Third-party advertisers and advertising platforms may have their own privacy policies governing the information they collect and process. Scents On Trial is not responsible for the privacy practices of external advertising websites or platforms.


Social Media Platforms

Scents On Trial may maintain accounts or pages on social media platforms. Any communication, engagement or interaction carried out through these platforms is subject to the terms, conditions and privacy policies of the respective social media platforms.

Users should exercise caution when sharing personal information through social media. Scents On Trial will not ask users to provide sensitive personal information through public social media comments or messages.

Our website may also contain social sharing buttons that allow users to share content with social media platforms. Using these features may allow the relevant platform to collect information about your activity in accordance with its own privacy policy.


Shortened Links in Social Media

Scents On Trial may occasionally share shortened web links through its social media channels. Shortened URLs are used to make long web addresses easier to share and may also be used to measure referrals or engagement.

Users should exercise appropriate caution before clicking shortened links, particularly where the destination is not immediately apparent. While we take reasonable steps to share legitimate links, third-party social media platforms and shortened-link services may be subject to spam, abuse or security risks.


Your Privacy Rights

Depending on your circumstances and applicable UK data protection law, you may have rights in relation to your personal information, including the right to request access to your personal data, request correction of inaccurate information, request deletion of information in certain circumstances, object to or restrict certain processing, and withdraw consent where processing is based on consent.

You may also have the right to make a complaint to the Information Commissioner's Office (ICO) if you believe that your personal information has been handled unlawfully.


Changes to This Privacy Policy

Scents On Trial may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or data-processing practices.

Any updated version of this policy will be published on this page. Users are encouraged to review this page periodically for the latest information about our privacy practices.


If you have any questions about this Privacy Policy, how we process personal information, or your privacy rights, please contact Scents On Trial through the contact details provided on our website.
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